GENERAL CONDITIONS
Reservation
A deposit of 40 % is required at the time of
booking and the balance before the tour begins.
Cancellation
Any monies paid will be refunded less the cost
of cancellation fees levied by hotels, food
purchases and any other relevant expenses.
Transportation
Cars, minibuses, land rovers,
coaches or trucks will be provided depending on
the route and the number of participants. The
right is reserved to employ the services of
sub-contractors. English speaking driver/guides
are provided.
Accommodation
Based on two persons sharing a double
room/tent. Where possible rooms with private
baths are provided. Single rooms are available
at an additional cost but cannot be guaranteed.
Hotels/lodges are named as an indication of
category and rooms can be reserved at similar
hotels/lodges
Alteration to tours
The company reserves the right to alter the
arrangement or cancel the operation of a
scheduled tour should conditions so necessitate.
It also reserves the right to decline to accept
or retain any person as a member of any tour at
any time, in which case an equitable amount will
be refunded. Prices are based on tariffs and
other costs prevailing at the time of printing
and are subject to change without notice.
Liability
The company and its agents act only as agents
for the passenger in all matters relating to
hotels/lodge accommodation, tours, transport,
etc. and shall not be liable for injury, delays,
loss or damage in any manner.
The company's liability to passengers carried in
its own vehicles is governed by the laws of the
country in which the tour takes place and no
other country. All claims are subject to the
jurisdiction of the courts of the country in
which the action arise. The company reserves the
right to employ sub-contractors for all or part
of the services.
Note
All expeditions involve an element of personal
risk and at times can be of a hazardous nature.
Expedition members must accept this risk; we are
not liable for any loss, damage, injury,
expense, delay or inconvenience caused to you or
your baggage as a result, whether directly or
indirectly, or any matter of whatever nature,
which is outside our control. All participants
are advised to take out an insurance policy to
cover personal accident and medical expenses. We
can arrange this at a low cost.
Climbing
Gear for mountain climbing is not included in
the tour cost but can be hired at Nanyuki, Naro
Moru or Chogoria for Mt. Kenya and at the
Marangu Park gate for Mt. Kilimanjaro.
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